Your Privacy Matters

Privacy Policy

This page explains how SankalpPooja handles information provided by visitors and customers when they contact us, request a Pandit or use our website services.

Last Updated: September 4, 2026

1. Introduction

Welcome to SankalpPooja. We respect your privacy and are committed to protecting the information you provide to us through our website, enquiry forms, telephone, WhatsApp and other communication channels.

This Privacy Policy explains what information we may collect, how we may use it, how we protect it and the choices available to you.

2. Information We May Collect

When you contact SankalpPooja or request our services, we may receive information that you voluntarily provide.

Contact Information

  • Name
  • Mobile or telephone number
  • Email address
  • Location or service area
  • Details about the Puja or ceremony you are enquiring about

Booking Information

If you request a Pandit or ceremony service, we may collect information required to understand and fulfil your request, such as the type of Puja, preferred date, approximate time and location.

Website Information

Our website or third-party services used by the website may automatically receive limited technical information, such as browser type, device information, pages visited and general usage information.

3. How We Use Your Information

Information provided to us may be used for purposes such as:

  • Responding to your enquiries.
  • Understanding your Puja or ceremony requirements.
  • Confirming or coordinating a Pandit booking.
  • Communicating with you about requested services.
  • Providing customer support.
  • Improving our website and services.
  • Preventing misuse, fraud or abuse of our services.
  • Complying with applicable legal requirements.

4. WhatsApp, Telephone & Communication

If you contact us through telephone, WhatsApp, email or another communication channel, we may retain the information necessary to respond to your enquiry and coordinate the requested service.

Please note: WhatsApp and other third-party communication platforms have their own privacy policies and terms. Your use of those services is also subject to the policies of the respective platform.

5. Cookies & Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better user experience.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services for functions such as analytics, communication, hosting, fonts, website widgets or other technical features.

These third-party providers may process limited information according to their own terms and privacy policies.

7. Sharing of Information

We do not intend to sell your personal information.

Information may be shared when reasonably necessary to provide a requested service, communicate with you, operate our website, use service providers, or comply with legal obligations.

For example, information relevant to fulfilling a requested Puja booking may need to be communicated to the Pandit or service provider responsible for that booking.

8. Payment Information

If payment services are provided through a third-party payment provider, payment details may be processed by that provider according to its own privacy policy and terms.

We do not ask customers to send sensitive payment credentials such as card PINs, banking passwords or OTPs through ordinary website enquiry forms or WhatsApp.

9. Data Security

We take reasonable measures to protect information submitted to us against unauthorised access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain enquiry and booking information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, improve services or meet applicable legal requirements.

11. Your Choices

Depending on applicable law, you may have rights concerning the personal information we hold about you, including requesting access, correction or deletion of certain information.

To make a privacy-related request, contact us using the contact details provided below.

12. Children's Privacy

Our website is not intentionally designed to collect personal information directly from children.

If you believe a child has provided personal information to us without appropriate permission, please contact us so that we can review the situation and take reasonable action.

13. External Links

Our website may contain links to external websites, social media platforms or third-party services.

We are not responsible for the privacy practices or content of websites operated by third parties. We recommend reviewing their privacy policies before submitting personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, legal requirements or business practices.

Any updated version will be published on this page with an updated revision date.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact SankalpPooja.

Phone: +91 6201170352

Email: info@sankalppooja.in

Service Area: Bangalore, Karnataka

SankalpPooja

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